Our Vision

An Open Letter to Our Stakeholders


J.W. Terrill recently completed a year-long process culminating in the development of a new, bold and ambitious three-year plan for our organization. During these twelve months we engaged our clients, our employees, our trade partners and other important members of the JWT community to gather input for the foundation of our planning.

After careful review we reaffirmed our core purpose, which defines what we strive to achieve every day at J.W. Terrill. We also reaffirmed our core values which guide us in our work. Our Board of Directors is pleased to share our new, strategic plan.

To be deliberate in our execution we identified three strategic priorities:

1. Continue to earn the right to serve J.W. Terrill’s existing clients
Purposeful implementation will include: aligning the strengths of client service teams to match our client needs, strengthening a twelve month cycle of client service to ensure effective communication and a smooth continuum from year to year, continuing to invest the time needed to understand our client’s needs and integrating the various JWT services & resources to meet those needs and the client’s expectations.

2. Robust expansion of J.W. Terrill’s client base
We will grow and develop our organizational resources in order to deliver our services to areas beyond our current geographic footprint. We will also lay the groundwork needed to grow in strategically selected new industries that align with our organizational goals and philosophies.

3. Develop the talent of J.W. Terrill’s greatest resource - our employees
Carefully communicate with our employees to ensure they understand the importance of their individual role and its contribution to our success. Listen to our employees so we understand the support they need in order to achieve their goals.

J.W. Terrill is committed to this plan and we welcome comments and feedback on your experience with our firm.

Sincerely,

Signature of A.P.T.

Andrew P. Thome
Chairman

 


 
Our Core Purpose

is to protect and build the futures
of our clients and their employees.
At J.W. Terrill, we combine insurance
programs and consultative services
to develop solutions to challenges
businesses & individuals face every day.

Simply put, we help
our clients manage risk.


 
Our Core Values

Indispensable Partnership
Uniquely understanding the needs
of those we serve blending expertise and
innovation to tailor the best possible solutions.

Business Integrity
Adhering to the highest professional
standards to make the right decisions
on behalf of our clients.

Insurance Marketplace Relationships
Selectively choosing and engaging the supplier partners that allow us to provide our clients with the most competitive products and cost-effective risk management alternatives.

Empowered Employees
Attracting, developing and retaining top talent with an environment that enables them to realize their fullest potential.